Frequently Asked Questions2019-07-05T19:10:38+00:00

WEB DESIGN FAQ’S

Find the answers you’ve been looking for about website design, digital marketing, and our company.

Why would I choose you over a do it myself option?2019-07-04T11:26:43+00:00

Let’s say you decide it’s time to remodel your bathroom. Your options are: 1) hire a designer and contractor who specializes in this sort of thing; and, 2) go to Home Depot, buy what you need, and do it yourself.

Home Depot’s website shows pictures of great bathrooms, and the vanity, garden tub and fixtures you want are all in stock. Off you go.

Some time passes, and you’ve got everything you need. You even have the old tub and vanity out at the curb. You start positioning things, and get everything lined up just right. Your bathroom looks Exactly like the picture.

But, wait, when you turn the knob, no water comes out of the faucet. In fact, the vanity is kind of leaning forward, because it’s not attached to the wall. Forget about flushing your new toilet.

Sometimes it’s worthwhile to hire a pro from the start, someone who knows how to put it all together and make it work the way you want it to.

Is satisfaction guaranteed?2019-07-04T11:25:24+00:00

While we understand there are some in this world (not you!) who will never be truly happy, we will do everything within reason to exceed your expectations. How well we do depends as much on you, and your willingness to communicate what you want, as it does us.

The simple fact is it is very much in our best interest to have satisfied customers, and because of that we try hard to make sure you are one of them.

Of course, if you are the least bit dissatisfied, contact us and we’ll do our best to make it right.

I’ve purchased website design service. Now what?2019-07-04T11:23:56+00:00

We’re so excited!

You’ll get a serious of emails letting you know the next steps, and we’ll want to have a phone conversation with you. Our primary goal is to learn as much as we can about how you picture your new website, and how you picture it functioning.

You can read more about our process, and it wouldn’t hurt for you to take a few seconds to complete the proposal request form, which will provide answers to some of the questions we’ll be asking.

Do you offer hosting?2019-07-04T11:22:27+00:00

Sure do. We provide a secure hosting platform  regardless of your requirements (which we will discuss with you in detail). Our hosting starts with rates as low as $10 per month, and your hosting fees will be determined by the storage and bandwidth you need.

All of our hosting is done on secure, off-site servers with regular backups and redundancies, security patches and software upgrades.

We find all processes to run more smoothly when we host your site, but it’s not a requirement.

Do I need a domain name?2019-07-04T11:21:32+00:00

Yes, and you have options. If you have a domain name already (like “example.com”), great! We’ll review your hosting options as we work on building your new website.

If you don’t have a domain, we can help. We’ll work with you to select an available name that best fits your business. We can take care of the registration, renewals, and hosting as well.

Communication during each step

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